Guided · interactive

Follow the fault to its fix.

Two engineer-built troubleshooting flows, rebuilt as a guided check. Answer one question at a time — the laser traces the line to the next step and we take you straight to the right result. Print-ready PDF versions are downloadable too.

Pick a process

Start a guided check.

Each flow walks the same route a UK engineer would — isolate, inspect, decide, correct, verify. Choose consistent or intermittent, answer the yes/no prompts, and arrive at a clear outcome: return to operation, or escalate to engineering support.

Safety / start
Check / action
Decision
Resolved
Escalate
01

Answer in place

One question fills the screen. Pick the option that matches what you're seeing.

02

Follow the laser

The beam traces the flow line and the view travels to the next step.

03

Reach a result

End on a clear outcome — or open the full map any time to see the whole route.

Here when you need us

Reached the end of the flow and still stuck?

Send us what the guided check told you and a UK engineer will pick it up from there — getting your machine back to production fast.

Request support Call 01827 214430