From choosing the right machine to reducing downtime, here are the questions we're asked most. Can't find what you need? Talk to a UK engineer.
Our UK engineers are happy to help — whether it's a breakdown, a part, or specifying a new machine.
Speak to an engineer →We typically respond within 24 hours. Our engineers are UK-based and trained specifically on your machine, ensuring fast fixes and minimal downtime.
We provide tailored operator training with every machine installation, so your team is confident and productive from day one.
Yes. Genuine Raytools and consumable parts can be requested through our internal parts selector with UK next-day dispatch — no call-out required.
We deliver, install and commission machines to factory-standard performance, and provide launch support so you're producing quickly.
Plans are built around how critical your machine is to production, with scheduled servicing, a full inspection checklist, calibration and priority response options across Essential, Priority and Premium tiers.
Yes. We specify around your application, materials and throughput — not a catalogue — so you get the right system for your production.
We're happy to discuss finance options for machines and larger projects. Get in touch and we'll talk through what works for your business.